Your receptionist is only as good as what it knows. EnoIQ builds that knowledge from things you already have — your website, your price list, your files — and tells you exactly what to add next.
01 — IMPORT
Point it at your website
EnoIQ reads your site and learns your services, prices, hours, and policies — in minutes, not an onboarding call.
desertairhvac.com — importing…
14 services found✓ added
Hours & service area✓ added
02 — TEACH
Upload anything else
Photos, PDFs, spreadsheets — a price list, a menu, a policy doc. EnoIQ turns them into knowledge your receptionist can quote on a call.
price-list-2026.pdf✓ 32 prices learned
service-menu.xlsx✓ indexed
+ photos+ PDFs+ spreadsheets
03 — REVIEW
See what it knows. Fix what it doesn't.
Everything EnoIQ learns is reviewable and editable. Your receptionist never improvises beyond what you've approved.
“Do you service tankless units?”answered from your site
“What's a descaling run?”$189 — from your price list
Knowledge Health
A score for what your business knows.
EnoIQ indexes and scores every article of knowledge, then surfaces Smart Suggestions — short, prioritized tips drawn from your real calls. They wait on your dashboard. They never ping you.
EnoIQ+ is a built-in AI analytics tool in EnoDesk that watches call activity and provides business insights. It shows top call reasons, trending services, caller sentiment, peak call times, repeat caller patterns, and AI-generated improvement tips. No setup required. Available on every plan with a 5-day free trial on Lite and Starter.
Insights
Top call reasons: See exactly why people are calling — appointments, pricing questions, service inquiries, complaints, and more.
Trending services: Know which services are getting more calls this week vs. last. Spot demand before your competitors do.
Caller sentiment: EnoIQ+ reads the tone of every call. See how callers feel — happy, frustrated, or neutral — at a glance.
Improvement tips: AI-generated suggestions: topics your receptionist should know more about, services to promote, and missed opportunities.
Repeat caller patterns: See which callers come back, what they usually need, and who your most valuable customers are.
Peak call times: Know your busiest hours and days. Staff smarter and make sure your AI is ready when call volume spikes.
FAQ
What is EnoIQ+ and how does it help my business?
EnoIQ+ is a built-in analytics tool that watches your call activity and shows you what's happening. It tells you why people call, which services are most popular, how callers feel, and gives tips to improve — like topics your AI should know more about or services you should promote.
Does EnoIQ+ work automatically?
Yes. EnoIQ+ runs in the background with every call. There's nothing to set up or configure. Just open your dashboard and the insights are there.
What kind of insights does it show?
Top call reasons, trending services, caller sentiment (positive, neutral, negative), peak call times, repeat caller patterns, and AI-generated improvement tips.
Can it tell me which services to promote?
Yes. EnoIQ+ identifies your most-requested services and gives suggestions on what to promote, what your AI should know more about, and where you might be losing potential customers.